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About Course
| Day 1 | The Agentic Shift – From Tools to Actors | Paradigm Shift (Chat-to-Action); Anatomy of an Agent (Reasoning, CoT, Tool-Calling); The “Agentic Maturity Model.” |
| Day 2 | Designing Multi-Agent Systems (MAS) | Specialization vs. Generalization; Orchestration Patterns (Manager/Worker); Leading agent frameworks (LangGraph, CrewAI, AutoGen). |
| Day 3 | Governance, Memory, and System Trust | The “Agentic Black Box” (Hallucinations); Memory Management (RAG); Security & Guardrails (Prompt injection, permissioning). |
| Day 4 | Agentic Operations & ROI | Building the Business Case (Latent Productivity); Integration Strategy (Salesforce, SAP); The Agentic P&L (cost per run/license). |
| Day 5 | Leading the AI-Augmented Team | Role Evolution (Manager to “Agentic Orchestrator”); Change Management (Agent Pilots); Future Roadmap (24-month prediction). |
Course Content
Day 1
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The Agentic Shift – From Tools to Actors
Day 2
Day 3
Day 4
Day 5
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- All Levels
- March 17, 2026
